All online payments that happen for any of the products booked via www.ghumozone.com site is secure. Ghumo Zone does not store the Credit card details of any customer in their database or in any data backup system or retrieval systems. Once you are ready to transact you are transferred to the bank site. The card details are captured on the credit card site and not ours hence we cannot be held responsible for any misuse of credit card what so ever.
If you want to know more about an online / offline booking for International Holidays, please contact +91 9892771230
If you want to know more about an online / offline booking for Indian holidays, please contact +91 9892771230

All legal disputes will be settled under the laws of Indian courts subject to laws of Republic of India. In the event of any dispute of whatever nature, arising under this Agreement, such dispute shall be settled through good faith negotiation among the parties. In case such dispute cannot be resolved by negotiation within 30 days such dispute shall be referred to binding arbitration in accordance with the provisions of the Arbitration and Conciliation Act 1996. The place of arbitration shall be shimla, India. The decision of the arbitral tribunal shall be final and binding upon the parties. In case of the dispute requiring intervention of courts, courts in shimla alone shall have exclusive jurisdiction.

You acknowledge that a violation or attempted violation of any of this User Agreement and these terms and conditions will cause such damage to Ghumo Zone Pvt. Ltd. as will be irreparable, the exact amount of which would be difficult to ascertain and for which there will be no adequate remedy at law. Accordingly, you agree that GhumoZone pvt Ltd. shall be entitled as a matter of right to an injunction issued by any court of competent jurisdiction, restraining such violation or attempted violation of these terms and conditions by You, or Your affiliates, partners, or agents, as well as recover from You any and all costs and expenses sustained or incurred by Ghumo Zone Pvt. Ltd. in obtaining such an injunction, including, without limitation, reasonable attorney's fees. You agree that no bond or other security shall be required in connection with such injunction.

If you wish to cancel your tour, you must intimate the Company as follows provided that such intimation should be given on a working day within working hours:

• By a written communication to our Registered Office listed below
• By email to [email protected] followed by a written communication to our Registered Office listed below
• In writing on working days within working hours at the Registered Office of the Company Ghumo Zone Pvt Ltd:

The computation of the period of notice of cancellation shall commence only from the time the written request reaches the Company at its office in mumbai on working days within office time at the details listed above. In case of cancellation, the following cancellation charges would apply Land Packages or for Airfare Packages (Individual Holidays –FIT): When a cancellation is made Cancellation charges per person Clear 30 working days or more prior to the date of departure of the Tour or for nonpayment of the balance Tour Cost within the stipulated time frame Booking Amount Clear 29 to 16 working days prior to the date of departure of the Tour. 25% of the Tour Cost Clear 15 to 08 working days prior to the date of departure of the Tour. 50% of the Tour Cost Less than 07 clear working days prior to the date of departure of the Tour.

In case of third party products, the rules relating to cancellation and the cancellation schedule prescribed by the concerned third party service provider would be applicable and in addition the Company shall have the right to claim service and communication charges of Rs 2,000 per person. It is a clear understanding between the parties that for the purpose of this clause cancellation can be due to any reason whatsoever including the reason of inability to participate due to any reason including illness, death, court orders, non-availability of travel documents etc.

100% of Tour Cost For tours with cruise Less than clear 80 – 50 working days (depending on the cancellation policy of the particular cruise liner) prior to the date of the departure of the tour for the Cruise portion.

100% For Airfare packages (Group holidays - GIT) When a cancellation is made Cancellation charges per person Clear 40 working days or more prior to the date of departure of the Tour or for non-payment of the balance Tour Cost within the stipulated time frame Booking Amount Clear 39 to 25 working days prior to the date of departure of the Tour. 50% of the Tour Cost Clear 24 to 10 working days prior to the date of departure of the Tour. 75% of the Tour Cost Less than 09 clear working days prior to the date of departure of the Tour. 100% of Tour Cost NOTE APPLICABLE TO BOTH THE AFORESAID CANCELLATION TABLES:

In case of third party products, the rules relating to cancellation and the cancellation schedule prescribed by the concerned third party service provider would be applicable and in addition the Company shall have the right to claim service and communication charges of Rs 2,000 per person. It is a clear understanding between the parties that for the purpose of this clause cancellation can be due to any reason whatsoever including the reason of inability to participate due to any reason including illness, death, court orders, non-availability of travel documents etc.

The Company shall not be liable to pay any compensation, interest or damages to you. As per the booking conditions, we are constrained to levy the aforesaid Cancellation Charges in addition to the actual administrative / service expenditure incurred towards visa / permit (In the case of travel to SAARC countries), retention charges by overseas supplier etc. CANCELLATION OF THE TOUR / AMENDMENT BY COMPANY We reserve the right to cancel any tour prior to departure without assigning any reason. In such a situation we would offer you alternative tour dates / tours or you would have the option of traveling as individual travelers, or on group tours. If the alternative date / tour is not acceptable or you do not wish to travel as individual travelers, we would refund the money paid by you after deducting any other cost incurred by us on your behalf including cruises costs, permits / visas, airlines, etc. However, we would not be responsible or liable to pay any compensation or damages or consequential loss or to refund any other expenses incurred by you. However, in the event of the Company exercising its rights to amend or alter any tour / holiday advertised in their Brochure/ Itinerary after it has been booked but prior to departure, you shall have the option to continue with the tour / holiday as amended or altered or to accept any alternative tour / holiday, which the Company may offer. In either of these above cases the Company shall not be liable to you for any damage, additional expenses, consequential loss / damage etc. suffered by you or to pay any amount as refund.

If circumstances make you cancel your Tour, the cancellation must be intimated to us in writing duly signed by each of the Clients seeking cancellation at the Registered Office of the company at Shop No. 10, Raj Arcade, Hiranandani Bramhand Link Road, Bramhand, Thane (W), MH 400607, IN City: Mumbai(India) via facsimile no. 91-9892771230 or email to us at [email protected].